Management Review Meeting Agenda

The Management Review Meeting Agenda Template is a comprehensive and structured document designed to guide management teams through effective and organized review meetings within a cleaning business. This template covers all critical areas of business performance, including follow-up actions from previous meetings, audit results, customer feedback, and business objectives. It also includes sections for discussing corrective and preventative actions, incidents, and the suitability of the Integrated Management System (IMS). The template ensures that all relevant topics are addressed systematically, promoting continuous improvement and effective decision-making.

What’s Included:

1. Follow-up Actions from Previous Meetings:
   • Review of previous meeting minutes and discussion of follow-up actions.
2. Audit Results:
   • Detailed review of internal and external audits undertaken for quality, OHS, WHS, and the environment, including outcomes and required follow-up actions.
3. Business Objectives and Targets:
   • Evaluation of the extent to which business objectives and targets have been met in areas such as quality, safety, and the environment, along with any necessary changes.
4. Customer Feedback:
   • Summary of customer feedback received, other concerns from interested parties, and actions undertaken or required.
5. Business Performance:
   • Analysis of service performance, OHS and WHS performance, and environmental performance, including communication effectiveness and statutory compliance.
6. Management Plans:
   • Review of Integrated Management System (IMS) plans, emergency plans, and recovery plans.
7. Corrective and Preventative Actions:
   • Status update on corrective and preventative actions, including lessons learned and opportunities for improvement.
8. Incidents:
   • Review of incident reports, outcomes, and opportunities for improvement.
9. Suitability of the IMS:
   • Discussion on the need for changes to maintain the suitability of the IMS in light of legal, regulatory, business, or other changes.
10. Opportunities for Improvement:
    • Discussion of potential opportunities for improvement and community expectations regarding quality, safety, and the environment.
11. Review of Key Policies:
    • Review of key policies related to quality, OH&S, and the environment.
12. Review of Resource Requirements:
    • Evaluation of company resource requirements, employee training needs, and allocated responsibilities.
13. Supplier and Sub-contractor Management:
    • Review of the Preferred Supplier/Sub-contractor Register.
14. Review of Registers:
    • Review of the Aspects and Impacts Register and Risk Register.