Streamline your customer feedback process with our Compliment or Complaint Form Template, specifically designed for cleaning businesses. This template provides a structured format to record, investigate, and resolve compliments or complaints from clients, staff, or visitors efficiently. It ensures all feedback is dealt with promptly, courteously, and confidentially, helping you maintain high standards of customer satisfaction and service quality.
Inside the Document:
- Customer Information: Name, company, phone number, mobile, address, and email
- Date Received: Record the date the compliment or complaint was received
- Nature of Compliment/Complaint: Detailed description of the feedback
- Communication Method: In person, written, telephone, or other
- Action Requested: Specify the desired outcome from the customer
- Corrective Action Taken: Document the steps taken to address the feedback
- Dispute Resolution: Indicate if the issue was resolved or referred for further action
- Employee Record: Name and signature of the employee recording the feedback
This template is essential for maintaining a professional approach to customer feedback, ensuring every compliment or complaint is properly documented and addressed.
Reviews
There are no reviews yet.