Privacy Policiy
At Zavvers Store, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect several types of information to provide and improve our services to you, including:
- Personal Information: This may include your name, email address, phone number, billing address, and shipping address when you create an account, place an order, or contact us.
- Payment Information: When you make a purchase, we collect payment information, including credit/debit card numbers, expiration dates, and security codes. Payment information is processed securely through our third-party payment providers, Stripe and PayPal, and is not stored on our servers.
- Order Details: Information about the products you purchase, including order numbers and product descriptions.
- Automatically Collected Information: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including sending you emails to confirm your order and provide shipping updates.
- Customer Support: To provide customer support, respond to your inquiries, and address any issues or concerns.
- Marketing and Communication: To send you newsletters, promotional offers, and other marketing communications if you have opted in to receive them. You can opt out at any time by following the unsubscribe instructions included in each email.
- Improving Our Services: To analyze and improve our website, products, and customer experience, including monitoring and analyzing trends, usage, and activities.
- Security and Fraud Prevention: To protect our website and customers from fraud, unauthorized transactions, claims, and other liabilities.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to help us operate our business and provide services to you, including:
- Payment Processors: We use Stripe and PayPal to process payments. These third-party payment providers handle your payment information in accordance with their own privacy policies, which can be reviewed on their respective websites:
- Service Providers: We may share your information with service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products.
- Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Zavvers Store, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that business transaction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
- Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
- Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
Data Security
We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to protect your data from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
To exercise any of these rights, please contact us at [Your Email Address]. We will respond to your request within a reasonable timeframe.
International Data Transfers
As we operate globally, your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. By using our website, you consent to the transfer of your information to countries outside your country of residence.
Children's Privacy
To comply with the Children’s Online Privacy Protection Act (COPPA) in the United States, we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us immediately. We will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.